Privacy Policy – Crooks & Castles
  • Privacy Policy

        Crooks N Castles collects e-mail addresses of people who send us e-mail. We also collect information on what pages users access and information provided to us by users via surveys and site registrations. Such information may contain personal data about you including your address, phone numbers, credit card numbers etc. Crooks N Castles protects credit card information according to Payment Card Industry Data Security Standards (PCI-DSS). We are not allowed to disclose such personal information without your written permission. However, certain information collected from you and about you is used within the context of providing the Service. The information we collect is not shared with or sold to others except under the certain circumstances and which your use of the Service is deemed to provide to us a valid consent to disclose the following:

    1. In order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Crooks N Castles’ terms of use, or as otherwise required by law.
    2. Crooks N Castles does not rent, sell, or share personal information about you with other companies except to provide products or services you’ve requested or when we have your permission.
    3. We will transfer information about you if Crooks N Castles is acquired by or merged with another company. In this event, Crooks N Castles will notify you by email or by putting a prominent notice on the Crooks N Castles web site before information about you is transferred and becomes subject to a different privacy policy.

    Section 1

    What we do with your information

    1. When you register for Crooks N Castles we ask for your name, company name, email address, billing address, credit card information. Members who sign up for the free account are not required to enter a credit card however if you want to enable your checkout process you will need to provide your credit card information.
    2. Crooks N Castles uses the information we collect for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.
    3. As part of the buying and selling process on Crooks N Castles, you will obtain the email address and/or shipping address of your customers. By entering into our User Agreement, you agree that, with respect to other users’ personal information that you obtain through Crooks N Castles or through a Crooks N Castles-related communication or Crooks N Castles-facilitated transaction, Crooks N Castles hereby grants to you a license to use such information only for Crooks N Castles-related communications that are not unsolicited commercial messages. Crooks N Castles does not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add the name of someone who has purchased an item from you, to your mail list (email or physical mail) without their express consent.

    Which means,

    When you sign up you provide personal information which we collect and use. For the check-out process we also collect your credit card information. Only use your Crooks N Castles customers’ information for Crooks N Castles-related communications, unless they give you permission otherwise. Don’t spam anyone!

    Section 2


    The security of your personal information is important to us. When you enter sensitive information, such as credit card number on our registration form, we encrypt the transmission of that information using secure socket layer technology (SSL). Credit card details are stored encrypted using AES-256 encryption. As a level 1 PCI-DSS compliant service provider we follow all PCI-DSS requirements and implement additional generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at [email protected]

    Which means,

    We will encrypt your credit card and sensitive information at industry standards. Because stuff happens, we can’t guarantee 100% security of your data. If you have questions email [email protected]

    Section 3


    Crooks N Castles may disclose personally identifiable information under special circumstances, such as to comply with court orders requiring us to do so or when your actions violate the Terms of Service.

    Which means,

    In certain circumstances, we may disclose your personal information, like court orders.

    Section 4

    Client Data Storage

    Crooks N Castles owns the data storage, databases and all rights to the Crooks N Castles application however we make no claim to the rights of your data. You retain all rights to your data and we will never contact your clients directly, or use your data for our own business advantage or to compete with you or market to your clients.

    Which means,

    You own your data and we will respect that. We won’t try and compete with you or write to your customers.

    Section 5


    A cookie is a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site’s computers and stored on your computer’s hard drive.

    Which means,

    To identify you electronically, a cookie will be stored on your computer.

    Section 6


    The Payment Card Industry Data Security Standard (PCI-DSS) is a set of security requirements managed by the PCI Security Standards Council, a joint effort of the payment brands, including Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by merchants and service providers.

    Which means,

    We will use industry standards in security, the same ones used by the big credit card companies, to help you keep a secure Crooks N Castles account.

    Section 7

    Changes to this Privacy Policy

    We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our homepage so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

    Which means,

    We may change this Privacy Statement. If it’s a big change, we will inform you, right here.


    Any questions about this Privacy Policy should be addressed to [email protected]

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